Technology Standards
Hardware and Software requirements with some baseline Security Standards
Recommended Technology Platform
We have a Recommended Technology Platform that will establish IT standards and help your business operate smoothly & securely.
Our engineers are trained in and keep up to date with technology across this core set of products to make sure that we can quickly, efficiently, and expertly assist you.
Minimum Standards
Our Minimum Standards are derived from our Recommended Technology Platform and highlights the requirements we aim to have in place for our Managed IT Services clients.
The software version, and hardware model applicable to the below will always be the current supported lifecycle specified by the manufacturer. Hardware should be no more than 3 years old, unless still supported by the Manufacturer’s Warranty.
| Category | Technology |
|---|---|
| Desktop Operating System | Microsoft Windows supported versions |
| Server Operating System | Microsoft Windows Server supported versions |
| Laptops and Workstations | HP Desktops & Laptops Lenovo Laptops Toshiba Laptops Microsoft Surface |
| Server Hardware | HPE Servers Monitored UPS options |
| Server Software | Microsoft Exchange Server supported versions Microsoft SQL Server supported versions |
| Server Virtualization | Hyper-V VMWare |
| Wireless Access Points | Ruckus Fortinet FortiWifi Ubiquiti UniFi Some Managed Access Point options also considered |
| Switches | Allied Telesis HPE Aruba Cisco Some Managed Switch options also considered |
| Routers & Firewalls | Fortinet FortiGate with active UTM |
| Cloud Services | Crossware Signature Management Microsoft 365 (Exchange | SharePoint | Teams) Microsoft Azure (IaaS | PaaS) vGRID (IaaS) |
| Office Applications | Microsoft Office |
| Endpoint Protection | Trend Micro Worry-Free Services Webroot Windows Defender for Endpoint |
| Business Continuity and Disaster Recovery | Datto SaaS Protection Datto BCDR/Cloud Backups Arcserve ShadowProtect |
| Baseline Security Requirements | Multifactor Authentication (MFA) / Conditional Access for Microsoft 365 Strong Password Policy Drive Encryption Domain Name hosted on Elite’s platform |
