Sales Manager & IT Account Manager [Tauranga]

We are looking for an energetic and positive individual to fill a unique dual role – Sales Manager & IT Account Manager. This position is perfect for someone who enjoys working in a team environment, developing business relationships and understands the intricacies of delivering services that elevate each client’s business. In this multifaceted hands-on role, you will not only spearhead our sales strategy and lead our team towards excellence but also directly manage key IT accounts, ensuring a personal touch in client relationships and business development. Your leadership will be instrumental in shaping our market presence and fostering a culture of high performance and growth across our team and the broader business.

Join the Elite Team
Elite Business Systems is a Technology Solutions Partner with branches in Hamilton, Tauranga and Auckland.  Elite was founded in 1988 with a key focus on building long-term relationships, both within the Elite team, and also with clients and suppliers. Our goal is to deliver comprehensive, integrated technology services that simplify and significantly enhance our clients’ operations, improving their success through technology.

About the Role
As an integral part of our Tauranga team, you will provide strategic leadership to the sales team, fostering a culture of high performance and continuous improvement, while also managing your own portfolio of key IT accounts. You will act as a bridge between our clients’ needs and our technology solutions, ensuring a seamless service delivery that aligns with our high standards of excellence.

Key Tasks and Responsibilities

• Lead and Inspire: Mentor and guide the Tauranga-based sales team and administration team, setting goals, monitoring performance, and driving success.
• Client Management: Develop and maintain strong relationships with key clients, understanding their business needs and delivering excellent IT solutions.
• Business Development: Identify new business opportunities, expand our client base, and enhance revenue growth through strategic sales initiatives.
• Collaboration: Work closely with technical teams to ensure product and service delivery excellence, aligning with client expectations and company standards.
• Performance Reporting: Prepare and present regular reports to senior management, providing insights and recommendations for growth.

Key Attributes

• A seasoned professional with a proven track record in Sales and IT Account Management, particularly within the IT and Document Solutions industries.
• Proven leadership capability and exceptional people skills, with the ability to motivate and inspire the Sales Team to be strong, cohesive, and high performing – ensuring delivery of an excellent client experience.
• Technologically savvy, with a comprehensive understanding of the technology solutions landscape.
• Highly skilled in client relationship management, with a knack for identifying and capitalizing on new business opportunities.
• You take pride in delivering solutions that exceed expectations, reflecting your commitment to quality and client satisfaction.
• Positive, self-driven and agile; with the ability to maintain composure and effectiveness in challenging situations, instilling confidence in clients & the team, with a cool-headed approach.
• A proactive approach to problem-solving and decision-making.

What’s in it for You?

• A leadership position at the forefront of technology solutions, with a collaborative team that values innovation, personal growth, and professionalism.
• The opportunity to make a significant impact on our business growth and client satisfaction.
• The support of a highly regarded brand with a strong, stable industry presence, resources, and technical product training to help you to achieve outstanding results.

Job Prerequisites

• At least 5 years of experience in sales leadership and IT account management.
• A strong background in technology, with excellent communication and relationship-building skills.
• You must hold a full New Zealand Driver’s License.
• You must reside in the Tauranga area or be willing to relocate.
• You must be a NZ citizen or have a current NZ residence visa.
• You must have excellent English communications skills both in written and verbal.

If you are a hands-on leader with a passion for sales, technology, and ready for a new challenge, we want to hear from you!